FAQ

Frequently asked questions

How to Pay

How do I pay?


We accept credit card and Visa debit card payments on our website. If you do not have a credit card, we also accept payments via PayWise and Bank Transfer. When checking out, select the Manual Payment method and checkout. Instructions will be sent via email for Bank Transfers, Credit and Visa Debit Card payments and Paywise.




How do I pay with PayWise?





Are the prices in TTD?


Yes, they are. Bagatelle and Lloyd is a Trinidadian-based store. All of our items are priced in TTD.




Can I pay with my bank's new Visa Debit card?


Yes, you can. We accept payments from all of the new Visa Debit cards... no credit card required.




Where can I pay with PayWise?





Where can I find a PayWise Agent on a map?


Click the picture of the map below to access the PayWise Agent map.





How to Shop

How do I order?


Browse our website and select the item that you're interested in. Choose the size and colour that you'd like and click add to cart. When you've finished browsing, click on your cart and select the checkout option. Select your shipping or pick up method and check out. An email will be sent with the payment options are instructions. You can either select credit/debit card payments, PayWise or Bank Transfer.




How long does shipping take?


Shipping times usually average from 2-3 weeks. However, due to current restrictions with customs, please allow for up to 6 weeks for shipping to you. You will be updated and informed of any changes that occur.




What's the price of shipping?


We ship with couriers straight to your door. We have a flat rate TTPOST shipping fee of $30. If you prefer, you can also get free Grand Bazaar pick up every Saturday.




I don't know how to shop online. Can you help me?


Of course we can! Send us an email to bagatelleandlloyd@gmail.com and indicate that you'd like to request assisted shopping. Include your full name and contact information. One of our agents will reach out to you.




I'm looking for a specific item that you don't carry. Can you order it for me?


If you would like to purchase an item that isn't available on our website, please visit this link: www.bagatelleandlloyd.com/you-shop-we-ship Fill out all the fields requested and submit the form. You will be contacted for any clarification or confirmation and an invoice will be forwarded to you for payment.